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Shopping Information
Browse our collection, select your item, choose rental dates or purchase options, and complete checkout. You’ll receive a confirmation email with all details.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Yes, simply choose your preferred rental dates at checkout to ensure availability for your special event.
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers] via Razorpay
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
Items must be returned within 24 hours of delivery. To initiate, use the Return Request tab on our website.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Yes, we arrange the return courier for you. The return shipping cost is paid by the customer and will be deducted from the refund amount.
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Refunds are processed within 7 working days after we receive and inspect the returned ite
Some items, like accessories, custom orders, or special occasion pieces, may not qualify for return. Please contact us if you need confirmation.
Sizing & Fit
We provide a detailed size guide for each item. For personalized help, our customer service team is here for you!
We don’t alter rental items but offer a range of sizes and styles. Contact us for tips on finding the right fit.
Maintenance & Care
No, we handle all cleaning and maintenance. Just return the item in the same condition it was received.
Minor damages may incur a small repair fee, while major damage or loss may result in additional charges. See our Rental Terms & Conditions for full details.
Account & Support
Click the Sign Up button on our homepage and complete registration. This allows you to track orders and manage rentals easily.
Our customer service team is available via email or phone. Check our Contact Us page for more information.